Frequently Asked Questions

If you have resident- or admission-related questions not answered here, call us at 310-796-6625 extension 2 or use our Ask Us page.


Becoming a Resident

Who is eligible?

FAQsWe welcome men and women in the last weeks of their lives, including those receiving hospice services. Those who come to live at Caring House have determined, along with their doctors and loved ones, to focus on peace and comfort and quality of life rather than on a cure or aggressive treatments.

Eligibility also depends on meeting admission criteria related to medical condition and circumstances. Our license prohibits admitting residents with specified conditions.

Where is Caring House located?

We’re at 2842 El Dorado Street in Torrance, California. That’s in the City Hall and Madrona neighborhoods.  Location and parking details.

Can we come for a tour?

Absolutely. We encourage potential residents and family members to come for a tour. With advance notice we can readily make it happen. See our Arrange a Tour page to get started.

Is Caring House religious-affiliated?

No. We welcome and honor people from culturally and spiritually diverse backgrounds and traditions. And we welcome men and women without regard to race, ethnicity, national origin, religious beliefs, sexual orientation, age or and gender as long as they meet the admission criteria.

Do you have availability?

Availability of bedrooms changes frequently. We can often admit a resident on fairly short notice, but it’s best to discuss matters in advance of a possible need. Feel free to contact our admissions team at 310-796-6625 extension 2 or karen@yourcaringhouse.org.

Is Caring House the right place for me or my loved one?

Caring House is not the right place for everyone.

Staying at home to receive care at the end of life is not always possible. Caring House may be a good alternative depending on the potential resident’s goals of care, medical condition, needs and circumstances.

  • Hospitals and skilled nursing homes are medical facilities. Caring House is not.
  • Skilled nursing homes and most assisted living facilities (large or small) focus on long-term residents. Caring House does not.
  • See our report on potential South Bay living arrangements for end-of-life care.

Caring House is not intended to be a long-term care home. Our mission is to serve men and women in the last weeks of their lives.

What does the admission process involve?

The purpose of the admission process is to see if Caring House is a place that matches a potential resident’s medical condition, goals, needs and circumstances. To make sure that Caring House will be able to serve each resident safely and well.

We can often admit a resident of fairly short notice, but we encourage potential residents or family members to call us as far in advance as possible, to start a discussion. We also encourage potential residents and family members to tour Caring House in advance of choosing us.

A large part of the process is gathering and providing up-to-date information on medical condition, goals, needs and circumstances. See “Who is eligible?” above, along with our admission criteria. The staff at your hospital or existing hospice or home care service is normally the main source for the information.

Typically it takes from 24 to 48 hours from the first call until an admission. This involves cooperation among the health care providers, the resident and/or family, and the Caring House admissions team.

We use an admissions pool approach (not “first-come, first-served”) for eligible potential residents. When a bedroom becomes available, if the physical care requirements of the men and women in the pool are equal, the team first offers the bedroom to the person who then has the greatest overall need.

We admit new residents on Monday through Friday (excluding holidays). For the peace of our residents and the house, we admit at most one new resident per day.

Can I receive hospice services while at Caring House?

Yes. We welcome residents who are using Medicare-certified hospice services. Hospice service teams offer medical care and pain and symptom management, as well as spiritual support, counseling and education. Hospice team members will visit those residents and provide vital support to them and their loved ones, in collaboration with our staff.

We’ve created a directory of Medicare-certified hospices known to us to serve patients in or near our South Bay area. We’ve noted whether they have already served one or more residents at Caring House. Before helping residents, a hospice enters into a care coordination agreement with Caring House. Caring House itself is not a hospice service.

Which hospital/hospice group do you belong to?

None. Caring House is an independent nonprofit organization.

See our directory of Medicare-certified hospices for information on hospice agencies which have already served residents at Caring House.

Do you accept residents from outside the South Bay?

Yes. While most of our residents are from in or near the South Bay, we welcome residents from any location.

Do you serve residents with dementia?

We are unable to admit residents whose primary diagnosis is dementia.

We can admit a man or woman with a secondary diagnosis of dementia, unless they would require one-on-one care or would disrupt the peace of our home.

Charges and Insurance

How much do you charge?

We ask residents and families to pay $255 a day to help cover our costs. That’s $3,570 for an initial 14 days or $7,140 for an initial 28 days.

What if we can’t afford that?

If a resident and family cannot afford the full amount, we could admit the resident depending on what they can afford to pay and the finances of Caring House. Our finances depend in large part upon donations from the community.

What are your additional charges?

There are none. No evaluation charge. No admission charge. No supplies charge. No charge for increased needs.

Do you accept Medicare, Medi-Cal or private insurance?

Medicare, Medi-Cal and insurance do not pay Caring House for a resident to stay at Caring House. We are not a medical facility. If you have long-term care insurance you might be reimbursed for the costs of living at Caring House depending on the terms of your policy.

What is the average length of stay? Maximum stay?

Our mission is to serve men and women in the last weeks of their lives. To date, our average length of stay has been less that thirty days.

There is no maximum length of stay. If a resident no longer needs the level of services we provide, we will help find an alternative placement.

Life at Caring House

Caring HouseWhat is provided?

Each bedroom is a fully-furnished private bedroom. It has a fully-powered residential care bed, side table, lamp, guest chairs, and wardrobe space. In addition, each bedroom has a cable TV, and a clock. All residents receive ample linens and bath towels, as well as basic toileting items. In general, we provide all of the necessary items to assist in the care of the resident.

Are meals provided?

Yes. When a resident first arrives we find out their food preferences and work hard to meet them. Homemade meals and snacks are provided. Timing is adjusted to meet the resident’s wishes as much as possible. Basic accommodations will be made for residents wishing to store special food items.

What are the bedrooms like?

As a house built in the 1950s and renovated since then, each bedroom has its own unique character. They all have soft colors and windows allowing in natural light. All six bedrooms are private. All are located on the same floor of our single-story home.

Do you have male / female bedrooms?

No. All bedrooms are private, not shared.

How are medications stored?

All medications (including over-the-counter) are kept, locked up and monitored by the Caring House staff.

Can I smoke on the premises?

No. Caring House is a non-smoking property.

What are the visiting hours?

We encourage family and friends to visit our residents. Meeting with visitors may be tiring for a resident and there may be times when a visit is not advisable. We recommend that visitors check ahead about the best time for visiting, out of respect for all residents and to maintain a peaceful home.

General visiting hours are 9 am to 8 pm, seven days a week. To visit after-hours or overnight, first obtain permission from the Resident Care Manager.

Where should we park?

Parking is in the parking lot of the First Christian Church of Torrance (Blue Church) at the intersection of Onrado St. and Felbar Ave. The lot is about 300 strides (15 calories) away from the house. Location map.

Having our visitors, volunteers and staff park at the Blue Church is an important part of being a good neighbor. Please do not park on El Dorado Street, Fonthill Ave., Kornblum Ave., Teri Ave. or Felbar Ave. Location map.

For those unable to walk between the parking lot and Caring House, let us know and we will help with other arrangements.

Can I bring my own furniture and other personal belongings?

Each bedroom at Caring House is fully furnished and space is provided for personal belongings, such as clothing, towels, toiletries, blankets, and other smaller items. We’re not able to accommodate large furniture like dressers, cabinets and tables.

To help Caring House be like “home” we welcome personal art and similar items, space allowing. We ask that residents not bring money, wallets, jewelry or other valuables.

Are pets allowed?

The intimate environment of the home requires us to limit the kinds of pets we can accommodate. We welcome pets such as dogs and cats on a visiting basis in the rear yard, if arranged in advance with the Resident Care Manager.

Is the house wheelchair accessible?

Yes. A wheelchair entrance makes indoor and outdoor areas easily accessible. Wide doorways and bathroom access assure mobility throughout the house.

Respite assistance

Respite assistance gives family caregivers relief from caregiving responsibilities and a chance to rest and recharge. It can be a great help to the person receiving care, and to the whole family. Caring House offers respite assistance, and the potential resident does not need to be in the last weeks of life (but otherwise must meet our normal admission criteria). Length of stay is from three to ten days. More details on respite assistance.

Have more questions?

Please don’t hesitate to use our Ask Us page.